The Blog

Things certainly haven’t gotten CALMER over the past week. Whether it’s the rumors of recession (or worse), continued chaos in the political world (and still over a year away from elections — yikes), increasing cultural division, or something more local, it’s a mess out there. I put out some reminders last week, and they still seem important to keep in … Read More

Last week I wrote about all the chaos that our culture seems to be experiencing, and how things feel like they are fraying around the edges. Well, not only do we seem to be more divided than ever (with a heaping slice of online bitterness thrown in), but each of us carries our own private fears and struggles having to … Read More

This summer has been rough. Our culture seems to be fraying around the edges (if not worse), and even if you are successful at staying focused on what’s most important for you, your family, and your business, it’s difficult not to be troubled at some level by our national conversation. And we’re still over a year away from the next … Read More

It’s very likely that your Inland Empire clients have put tax season far off in their rear view mirror, and they’re going on (or coming back from) vacation, making trips to the pool, or grilling out with friends and family. Why not let the good times roll and make some new clients while they’re happy? Let’s discuss four key steps … Read More

Working remotely is more prevalent in Inland Empire’s work culture than ever before. The rise of coworking spaces like WeWork and PlexPod offer alternative, fun and modern ways to work alongside, and potentially collaborate with, other individuals in their own respective ventures. In addition, many Inland Empire business owners prefer working from the comfort of home or local coffee shops. … Read More

Last week, we had a little “mid-year pep talk.” After a good locker room session, it’s good to enter Q3 and Q4 with a solid gameplan. And a solid gameplan, of course, means good plays. As it relates to your Inland Empire business, we’re talking about the actual offerings you convey to any given customer. For Chick-fil-A, it’s the chicken … Read More

Yes, I’m talking about the US Women’s National Team’s second half in Lyon on Sunday, defeating the Dutch with a strong second half and bringing home their 4th World Cup Championship. And no, I’m NOT talking about the US Men’s National Team’s second half in Chicago (also on Sunday), in which a strong first period was followed by a much … Read More

In your Inland Empire business, you’re shooting for one thing whether you realize it or not: customer loyalty. Seeking out new customers is an arduous task in itself, but keeping them satisfied is another beast that you should take seriously. Why is it so important to take care of your repeat customers? First, in all of your hustle and bustle … Read More

Here’s an unfortunate reality: many businesses offer amazing value, but struggle to make enough money because they don’t charge enough. Thinking they are offering customers “a good deal”, their business suffers as a result of selling themselves short. But whether our country is experiencing economic success or is on the cusp of recession (not going to even try to predict … Read More

I’ve noticed something over the years about particular business people. Scratch beneath the seemingly successful exterior, and there is something very … small about them. They are always looking for that edge over other people, and are continually in “take” mode. And the smallness of their world ALWAYS comes back around to these kinds of business people, though it sometimes … Read More